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ICONNECTEDIT’S CLOUD COMMUNICATIONS PLATFORM
Intelligent Call Monitoring and
Tracking With UconnectedIT
If you haven't considered adding a Click-To-Call button on your website,
now's the time that you do. Consider this: 88% of website visitors are
more likely to call a company with a click-to-call link on their website.
Setting up click-to-call ensures that visitors on your site are able to call
your phone number directly by simply clicking on the number from a
mobile phone or device.
While you may convert any text like "Call Us" into a clickable link, it may
be more useful to include the phone number itself. To create a
click-to-call button, wrap your number (use international dialing format) in
a tel: scheme, using the syntax:
"<a href="tel:(number)">number or text </a>"
Try calling our phone number: (703) 596 - 8989
Benefits of Adding Our Click to Call Functionality
Know more about your leads
Instead of only collecting phone
numbers, gather names and accurate information such address and demographics, even before taking thecall using our lookup API and add ons from our partner service providers.
Increase conversion rate
with text alerts
Don't pass up a great opportunity for converting an interested customer by setting up automatic notifications to be sent for every form submission, missed calls, or inquiry.
Tracking Calls and Texts
If you include a Click-to-Call CTA, then it could increase the conversion rate of your products or services. Studies show that phone calls have 30-50% conversion rates. In fact, just displaying a phone number in noticeable areas of your website has a great impact on the overall conversion.
Personalize Call Routing
Route calls and messages to the right department using an Interactive Voice Response. Using an IVR also allows the system to gather more nformation or pull up existing records before connecting the call to a representative.
Create custom reports
Create smarter business rocesses by importing the data collected from call monitoring into your analytics tool. Evaluate and make adjustments to improve business eciency.
Block spams and unwanted calls
We use already tried and tested
telephone numbers to prevent
robocalls, spams, and track pumping calls.
Add call details to CRM
You can add and attach call recordings, leads, SMS, MMS, and much more to CRM or homegrown database.
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